Lash Extension Intake Form Template
The intake has one job: to happen in the window between the booking confirmation and the moment the client reclines. Sent at booking, it turns that window into a pipeline — the client answers health and history questions from her sofa, the assigned artist reads everything the night before, and the appointment starts with a prep bed instead of a questionnaire.
This lash extension intake form template is organized as that pipeline rather than as a stack of fields.
Sent the Moment She Books
Completion rates follow timing. The intake goes out with the booking confirmation via shareable link — no, via the client’s favorite channel, which is where short forms actually get finished. A hidden field stamps each link with the client number, so every returned intake files itself against the right record without anyone matching names by hand.
What the Intake Asks
Kept deliberately short, because it runs on trust and a phone screen:
- Identity in one step. A contact info question collects name, email, and phone on a single screen.
- Lash history. First-ever set or seasoned regular, previous reactions to adhesive or tape, and what she loved or regretted about past sets.
- Appointment-day facts. Contact lenses arriving in place, pregnancy or nursing, anything currently irritating the eye area.
- A straight line to you. One short text field for anything she wants the artist to know before the first word is spoken.
The Night-Before Review
This is where the intake pays for itself. The assigned artist — routed automatically by a dropdown on the form — opens the response view and makes the decisions that used to eat the appointment’s first quarter hour: classic or volume given her natural lashes, sensitivity notes that change adhesive choice, timing that affects the next booking slot. Reception checks completion; the artist reads content. A shared workspace draws exactly that line. Studios building out their new-client pipeline will find the same pattern across the registration sub-category and the member onboarding use case.
Frequently Asked Questions
When should the intake be sent?
At the instant of booking, not the day before. The form takes minutes, and clients answer fastest while the booking is still exciting. Late sends convert directly into evening-of reminders and missing health answers.
The client arrived without completing it. Now what?
Hand her the link and seat her five minutes early — it genuinely takes that long. If her answers surface anything urgent, the artist adjusts before starting. Treat completion as a check-in step at reception, same as confirming the card on file.
Who on the team should actually read the responses?
Reception verifies the intake exists; the assigned artist reads what is in it. Health notes belong with the person applying the set, and workspace roles keep it that way as the team grows.
Do returning clients repeat the whole intake?
No. Health answers get re-confirmed annually or on any change; the rest of her record — history, preferences, past sets — simply accumulates. The intake is the first page of a file, not a form she re-fights every visit.